READ: Terms & Conditions

Terms & Conditions

These Terms and Conditions (“Terms”) govern the use of SMS messaging and related services provided by Level Up North Ltd (“we, us, or our”). By using our services, you agree to comply with these Terms.

1. SMS Messaging & Consent

By opting in to our SMS services, you consent to receive messages regarding notifications, promotional offers, account authentication (2FA), service updates, and other service-related communications. Message frequency may vary.

Standard message and data rates apply according to your mobile provider.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP.

We collect, process, and protect personal data in accordance with our Privacy Policy, which can be found here.

2. Consent and Compliance (UK Law)

You must provide explicit consent to receive SMS messages, as required under GDPR and the Privacy and Electronic Communications Regulations 2003 (PECR). Consent may be given via:

Definitions:

You confirm that you are 18 years or older or have the consent of a legal guardian to receive such messages.

3. Types of Messages

Messages from Level Up North Ltd may include:

Message frequency may vary depending on your preferences and engagement.

4. Charges

Standard network message and data rates may apply, depending on your mobile carrier.

Clients are responsible for any fees imposed by their network provider.

5. Opt-Out Instructions

To discontinue SMS communications, reply STOP to any message. This will unsubscribe you from all marketing messages from Level Up North Ltd.

6. Privacy & Data Protection

We process personal data in compliance with:

Our Privacy Policy provides full details on how we collect, store, and use your information.

7. Message Delivery

We do not guarantee delivery of messages without delay or failure. Factors outside our control (e.g., network issues, device compatibility) may affect delivery.

8.User Obligations

By using our messaging service, you agree to:

9. Compliance with Laws

You acknowledge that SMS and telecommunication services must comply with:

10. Advance Payment & Auto-Renewal

All subscriptions are billed in advance and automatically renewed until cancelled. Payment is collected via secure card payment processors (e.g., Stripe).

11. Usage-Based Charges

Clients may incur additional charges for:

Charges are billed based on usage, with rates published in our documentation. Clients maintain a digital wallet for such rebillable usage.

12. No Refund Policy

All payments are final and non-refundable, including subscription and usage fees. Services are considered custom-built and delivered immediately upon initiation.

13. Chargebacks

Clients agree not to dispute or initiate chargebacks for services rendered. Fraudulent chargebacks may result in legal action to recover amounts owed.

14. Cancellation

Subscriptions may be cancelled at any time. Cancellation takes effect from the next billing cycle. No refunds are provided for prepaid or unused periods.

15. Delivery of Services

Services are deemed delivered when:

Onboarding support may be provided but is not required for service fulfilment.

16. Free Trials & Promotions

Free trials or discounts may be offered. During trials, only limited setup may occur. Full service begins once billing starts. Promotions do not modify these Terms.

17. Payment Failures & Service Suspension

If payment fails, we will attempt processing up to 4 times over 3 weeks. Accounts remain suspended until payment is successfully made.

18. Agreement and Consent

By using our services or confirming at checkout, you agree that:

19. Changes to Terms

Level Up North Ltd may modify these Terms at any time. Changes will be communicated via our website or directly where feasible.

20. Contact Information

For queries regarding these Terms, please contact:

Level Up North Ltd
Email: [email protected]

READ: Terms & Conditions

Terms & Conditions

Terms & Conditions

These Terms and Conditions (“Terms”) govern the use of SMS messaging and related services provided by Level Up North Ltd (“we, us, or our”). By using our services, you agree to comply with these Terms.

1. SMS Messaging & Consent

By opting in to our SMS services, you consent to receive messages regarding notifications, promotional offers, account authentication (2FA), service updates, and other service-related communications. Message frequency may vary.

Standard message and data rates apply according to your mobile provider.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP.

We collect, process, and protect personal data in accordance with our Privacy Policy, which can be found here.

2. Consent and Compliance (UK Law)

You must provide explicit consent to receive SMS messages, as required under GDPR and the Privacy and Electronic Communications Regulations 2003 (PECR). Consent may be given via:

Definitions:

You confirm that you are 18 years or older or have the consent of a legal guardian to receive such messages.

3. Types of Messages

Messages from Level Up North Ltd may include:

Message frequency may vary depending on your preferences and engagement.

4. Charges

Standard network message and data rates may apply, depending on your mobile carrier.

Clients are responsible for any fees imposed by their network provider.

5. Opt-Out Instructions

To discontinue SMS communications, reply STOP to any message. This will unsubscribe you from all marketing messages from Level Up North Ltd.

6. Privacy & Data Protection

We process personal data in compliance with:

Our Privacy Policy provides full details on how we collect, store, and use your information.

7. Message Delivery

We do not guarantee delivery of messages without delay or failure. Factors outside our control (e.g., network issues, device compatibility) may affect delivery.

8.User Obligations

By using our messaging service, you agree to:

9. Compliance with Laws

You acknowledge that SMS and telecommunication services must comply with:

10. Advance Payment & Auto-Renewal

All subscriptions are billed in advance and automatically renewed until cancelled. Payment is collected via secure card payment processors (e.g., Stripe).

11. Usage-Based Charges

Clients may incur additional charges for:

Charges are billed based on usage, with rates published in our documentation. Clients maintain a digital wallet for such rebillable usage.

12. No Refund Policy

All payments are final and non-refundable, including subscription and usage fees. Services are considered custom-built and delivered immediately upon initiation.

13. Chargebacks

Clients agree not to dispute or initiate chargebacks for services rendered. Fraudulent chargebacks may result in legal action to recover amounts owed.

14. Cancellation

Subscriptions may be cancelled at any time. Cancellation takes effect from the next billing cycle. No refunds are provided for prepaid or unused periods.

15. Delivery of Services

Services are deemed delivered when:

Onboarding support may be provided but is not required for service fulfilment.

16. Free Trials & Promotions

Free trials or discounts may be offered. During trials, only limited setup may occur. Full service begins once billing starts. Promotions do not modify these Terms.

17. Payment Failures & Service Suspension

If payment fails, we will attempt processing up to 4 times over 3 weeks. Accounts remain suspended until payment is successfully made.

18. Agreement and Consent

By using our services or confirming at checkout, you agree that:

19. Changes to Terms

Level Up North Ltd may modify these Terms at any time. Changes will be communicated via our website or directly where feasible.

20. Contact Information

For queries regarding these Terms, please contact:

Level Up North LtdEmail: [email protected]

Level Up North Ltd
Email: [email protected]